+91 90911 37098

Mon – Fri: 9am – 6pm, Sat: 10am – 4pm

NAYEKHIR, INDPUR, BANKURA, WB-722136,INDIA

Service Warranty Policy

At Archer Prasanta, we take pride in delivering high-quality motorcycle services. This Service Warranty Policy outlines the warranty coverage provided on our services.

1. Warranty Coverage

We provide limited warranty on selected services to ensure customer satisfaction and reliability.

Engine Rebuild

  • Warranty: 15 to 30 days (depending on service type)
  • Covers: Internal engine issues related to workmanship

Bike Servicing

  • Warranty: 7 days
  • Covers: Service-related issues such as improper tuning, loose fittings, or adjustments

Restoration Work

  • Warranty: 15 days (service-related components only)
  • Covers: Assembly and workmanship defects

Custom Paint

  • Warranty: 7 days (finish defects only)
  • Covers: Peeling, bubbling, or clear coat defects caused by workmanship

2. What is Covered

  • Errors in workmanship
  • Improper installation or fitting
  • Issues arising directly from our service

3. What is NOT Covered

  • Normal wear and tear
  • Damage caused by accidents or misuse
  • External environmental factors (heat, water damage, chemicals, etc.)
  • Customer modifications after service
  • Low-quality or customer-supplied parts

4. Warranty Conditions

  • The vehicle must be used under normal riding conditions
  • Any issue must be reported within the warranty period
  • The bike must be inspected by our team before approving any claim

5. Warranty Claim Process

  1. Contact us within the warranty period
  2. Bring the bike for inspection
  3. Our team will verify the issue
  4. If approved, the issue will be resolved free of service charge

6. Parts Warranty

  • Spare parts warranty depends on the manufacturer or supplier
  • We are not responsible for third-party part failure beyond installation

7. Limitations

  • Warranty is limited to repair or correction only
  • No monetary refund will be provided under warranty claims

8. Customer Responsibility

  • Follow proper maintenance guidelines
  • Use recommended fuel, oil, and care products
  • Avoid misuse or extreme riding conditions

9. Contact

For warranty claims or support:

Email: contact@archerprasanta.com

Phone: +91 90911 37098

10. Policy Updates

This policy may be updated at any time. Please refer to this page for the latest version.