Terms & Conditions
Welcome to Archer Prasanta. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before using our website.
1. Services Offered
We provide motorcycle-related services including bike servicing, restoration, custom paint, engine rebuild, detailing, and related workshop services. We also sell bike care products through our online store.
2. Appointments & Bookings
- All service bookings are subject to availability.
- Customers must provide correct contact details while booking.
- We reserve the right to reschedule or cancel appointments due to operational reasons.
- Late arrival may result in delay or rescheduling.
3. Service Work & Responsibility
- The condition of the bike will be assessed before work begins.
- Final results may vary depending on the bike’s condition and usage.
- Any additional work required will be informed before proceeding.
- We are not responsible for pre-existing issues not disclosed by the customer.
4. Pricing & Payments
- Prices for services and products are subject to change without prior notice.
- Full or partial payment may be required before or after service completion.
- Online payments must be completed through secure payment gateways.
- We are not responsible for payment failures caused by third-party providers.
5. Product Sales
- All products sold are intended for proper bike care use only.
- Product images are for reference; actual product may slightly vary.
- Customers must follow usage instructions provided with the product.
- We are not responsible for damage caused by improper use.
6. Returns & Refunds
- Services once completed are non-refundable.
- Product returns are accepted only for damaged or defective items.
- Refund requests must be made within 3 days of delivery.
- Refunds will be processed after inspection and approval.
7. Warranty & Liability
- Warranty (if any) applies only to specific services or products.
- Normal wear and tear is not covered under warranty.
- We are not liable for indirect or incidental damages.
8. Customer Responsibility
- Customers must provide accurate information about their vehicle.
- Any special instructions must be clearly communicated in advance.
- Customers are responsible for timely pickup of their bike after service.
9. Website Usage
- Users must not misuse the website or attempt unauthorized access.
- All content on this website is the property of Archer Prasanta.
- Copying or reproducing content without permission is prohibited.
10. Privacy
We respect your privacy. Personal information collected during booking or purchase will be used only for service and communication purposes.
11. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website means acceptance of updated terms.
12. Contact Information
For any questions or support, please contact us:
Email: contact@archerprasanta.com
Phone: +91 90911 37098
