ARCHER PRASANTA / THE STUDIO HANDBOOKCLARITY IS PART OF THE CRAFT.

POLICIES & HELP / ARCHER PRASANTA

Good work.Clear understanding.

A little clarity goes a long way. Everything you need to know about shopping with us, trusting us with your motorcycle and being part of our story.

REVIEW EDITION / 2026-09-2109 GUIDES

FIND YOUR GUIDE

Draft for review. These pages are being prepared for publication. Legal review and named grievance officer details are still pending.

THE DETAILS, MADE SIMPLE.

A guide for
every next step.

From the first enquiry to the next ride.
Choose the guide that brings you here.

01 / Your information

Privacy Policy

How we handle information when you contact the studio, shop with us or use your personal garage.

11 SECTIONSREAD THE GUIDE

02 / Workshop & content

Terms & Conditions

The shared understanding behind using our website, placing an order and working with our studio.

9 SECTIONSREAD THE GUIDE

03 / Store orders

Shipping & Delivery

Where we ship, what dispatch means and how to get help with your delivery.

8 SECTIONSREAD THE GUIDE

04 / Store orders

Returns & Refunds

How to request a product return, report a problem or discuss a refund.

8 SECTIONSREAD THE GUIDE

05 / Workshop & content

Workshop Service Terms

Estimates, approvals, advances and the care behind your motorcycle’s time at our studio.

10 SECTIONSREAD THE GUIDE

06 / Your information

Cookie Policy

How browser storage supports your account and cart, and where your choices matter.

6 SECTIONSREAD THE GUIDE

07 / Workshop & content

Content & Partnership Disclosure

How to understand our workshop films, project photographs, product mentions and brand collaborations.

6 SECTIONSREAD THE GUIDE

08 / Help & complaints

Help & Complaints

A clear route for order questions, workshop concerns, privacy requests and formal complaints.

7 SECTIONSREAD THE GUIDE

09 / Workshop & content

Motorcycle Modification Policy

Our approach to colour changes, RC records, RTO requirements and work that must stay within the law.

9 SECTIONSREAD THE GUIDE

THE STANDARD WE WORK TO.

01 / YOUR CHOICE

Agreed before
we begin.

Clear estimates. Your approval for extra work. A conversation when plans change.

02 / RESPONSIBILITY

Character.
Within the law.

Colour and custom work need the right checks. We do not accept illegal modifications.

READ THE MODIFICATION POLICY ↗

03 / HERE TO HELP

A question?
Talk to us.

Orders, workshop work or privacy. Tell us what happened and we will help with the next step.

HELP & COMPLAINTS ↗

REAL PEOPLE. REAL CONVERSATIONS.

Still wondering?
Let’s talk.

CONTACT THE STUDIO